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Category Archive: Education

Jul 28 2016

New Benchmark Index Study Measuring Engagement & Relationship Strength Debuts

EI logo

For the first time ever, association executives will be able to better understand how relationship strength impacts the ability to improve engagement with members and customers through empirical data.

 

MCI along with its partner FairControl (a German-based global market research firm), launched the Global Engagement Index to measure the performance, relationship strength and outcome of engagement tactics as seen through the eyes of associations’ customers and members, allowing like-minded associations to benchmark their performance against that of 15 leading brands across multiple sectors.

MCI and FairControl were joined by: American Concrete Institute, American Institute of CPAs, APICS, American Society of Civil Engineers, American Society for Clinical Pathology, ASIS International, American Society for Quality, American College of Chest Physicians (CHEST), Institute of Electrical and Electronics Engineers, International Facility Management Association, International Society of Automation, Information Systems Audit and Control Association, Material Research Society, NACE International, and the Society of Critical Care Medicine.

We sought to understand:

  • How strong is the relationship with members and customers outside of the US?

  • What is impacting for good or bad the quality of these relationships?

  • What resources deliver the most value and impact engagement the most?

  • How relevant is the value proposition to the needs of local members and customers?

  • What levels of engagement are there and how do members and customers fit into this model?

GEI construction

With GEI, we now have dedicated data and measures that can be utilized to answer these questions and help association executives adapt existing strategy and operational resources to be more effective at building and nurturing relationships that convert financially and sustainably.

 

The sample size of the GEI is substantial, more than 123,000 non-US contacts were invited to respond to the survey through contact lists, who were invited to respond to the survey in English, Spanish, Portuguese, Japanese, Arabic, and Simplified Chinese. Nearly 9,000 respondents from around the world ultimately completed the survey. Through an innovative crowd-funded model, the 15 participating associations will gain in-depth data and feedback as to how their global community perceives their value, relevance and engagement efforts and where they stand comparative to the Index.

Interviews GEI

The complete public findings and recommendations will be released next month during ASAE’s annual meeting.  An overview article meanwhile can be found here:  Global Engagement Index 2016.

To obtain a copy during the show, please visit the MCI booth #1620.

May 04 2016

Doing Business in the Middle East Briefing, Panel and Lunch – June 7 and 15

Strength of MENA

 

 

 

 

 

 

 

 

 

 

 

Sector Opportunities

The prosperity and progress of people dwelling beside the Mediterranean Sea and the Gulf of Arabia have been intertwined for more than 6,000 years. Through the centuries, trade and the presence of global powers have created a vast cultural and economic melting pot. Today, a shared heritage underpins massive flows of goods, investment and people. And a process of renewal and convergence is underway, as countries restore connections and rebuild historic strengths. The region known as The Middle East, North Africa (MENA) is composed of 17 countries, speaking 20 languages with a population of over 411,000,000.  The area is composed of some of the highest GDP’s in the world. With the quest to diversify from the dependence on oil and gas reserves to fuel the economies, opportunities for US associations are extensive.

Business services (IT, customer and business process centers) come out as the most dynamic market segment accounting for 12% to 17% of projects in all subregions. Moreover, the digital economy (ICT services and software development) emerges as another strong driver of investment across the region,
reflecting both the development of its industrial and consumer markets, and the increasing availability of a skilled workforce.   Financial services (banking, trading and insurance) have also become a pillar of greenfield investment, particularly toward the Gulf, Middle East and North African areas (12% of projects).  Process industries remain a strong magnet for FDI as the chemicals, machinery and electronics sectors appear to have a good hold in the Middle East.

International investors are looking for new market opportunities everywhere in the region. New sales and marketing operations capture the largest share of investment in four of the five subregions, where they account for 40% to 50% of respective new investments.  In addition, many companies have established manufacturing operations to serve rapid-growth economies of the region and mature European markets.  Business support services draw almost a quarter of FDI each in North Africa, the Middle East and the GCC region, as multinationals and outsourcers established more and more nearshore back offices.

Attend a Special Briefing & Panel June 7 and 15

If your association is considering expanding into MENA, then you will not want to miss Doing Business in MENA panel discussion and luncheon on:

Panellists will include executives from ASCP and the American Urological Association who will share how US associations are growing in the region and the opportunities and ingredients for success. Through presentations and interactive discussions, you will learn successful strategies and concrete examples from organizations that are selling products and organizing events in the GCC and greater MENA.

This event is free of charge and open to associations only. For more information and to register, please click on the links above for either Chicago or Washington DC.

Our program is sponsored by Emirates Airlines and Jumeirah Hotels and Resorts.

Aug 04 2015

Chronic Diseases in China: An Opportunity for Standardized Education Programs and Enhanced Collaboration

Non-Com Disease Impact.2014

 

 

 

 

 

 

 

 

 

 

 

A recently released report “2015 Situation of Nutrition and Chronic Diseases of Chinese Residents,” indicates the incidence and mortality of chronic diseases continue to increase and have become the main causes of death in China with 79.4% of total mortality due to chronic diseases.  According to statistics, cardiovascular disease, diabetes, cancer and respiratory disease have become the top four of major threats to China’s public health.

The report stated that the relative low quality of treatment and lack of standardized clinical training in China are a contributing reason for the increased incidence and mortality rate of chronic diseases. Because of the need for long-term treatment, high incidence of complication, high rate of deformity, and high mortality, China needs advanced research, better databases, improved standardized clinical practice and medical training in order to better control the rate of incidence and mortality of chronic diseases.

The report provides a current overview on key chronic diseases:

  • Hypertension: incidence rate increased to 25.2%.
  • Diabetes: Chinese are facing an incidence rate of 9.7%. In China, about 70% diabetics do not get diagnosed, and among those who are diagnosed only 25% receive treatment.  For those receiving treatments, only 40% have conditions that are arrested and reversed.
  • Cancer and Tumor: incidence of cancer is up to 235 out of 100,000 people. Lung and breast cancer are the leading cancer types. The mortality of cancer is 144.3 out of 100,000 people with the top five cancers:  lung, liver, stomach, esophagus, and colorectal.
  • Chronic Respiratory Disease: include COPD, Asthma, Pulmonary hypertension and Sleep-disorder breathing. With the increased mortality of 68 out of 100,000 people. The incidence rate of COPD among those older than 40 years old is 9.9%.

In order to address this, China needs to keep up with advanced practice in Western medicine.  The National Health and Family Planning Committee (NHFPC) encourages enhanced cooperation and exchange of Chinese and international medicine societies in the areas of academic research, college training, and technical expertise. Herein lies many opportunities for US heath care associations to explore deeper levels of collaboration with their Chinese counterparts for the improvement of public health globally.

MCI China suggests that US medical associations with an interest in China should observe the following:

  1. Closely monitor and be sensitive to Chinese government policies and reforms because they shape and sway market development. The 12th Five-Year Plan puts healthcare reform in the spotlight, and has seen successes and challenges. The 13th Five-Plan that will be released in 2016 is expected to deepen the healthcare reform.
  2. Due to the vastly different institutional, environment and cultural factors between China and USA, it is important to invest in market insight to fully understand Chinese needs so that your association can be effective in identifying the unique selling point of your offerings.  Know that each sub-specialty will have its own unique situation and factors, therefore the maturity and/or need doesn’t equal the same for another.
  3. Understand the role of industry support and compliance requirements to build a strong stakeholder approach.

It is vital that US associations seek to collaborate with their Chinese counterparts; consider the use of local market development personnel who can help to investigate and navigate the complexities in relationships between various Chinese associations, and key opinion leaders in the same field.

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